Privacy Policy – WedShape Transformations FZCO
Updated: 05/09/2025 - 5th September 2025
At WedShape Transformations FZCO, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, coaching services, mobile app, or interact with us in any way.
We are committed to handling your data responsibly, transparently, and in accordance with applicable data protection laws in the United Arab Emirates (UAE) and, where applicable, the UK General Data Protection Regulation (UK GDPR).
1. Who We Are
WedShape Transformations FZCO
Dubai Silicon Oasis, UAE
Contact: [email protected]
2. What Personal Data We Collect
We may collect the following categories of data, depending on how you engage with us:
Identity Data: name, age, gender, Instagram handle, and progress photos/videos (only if you choose to share them)
Contact Data: email address, phone number, mailing address (where required)
Health & Fitness Data: goals, injuries, PAR-Q responses, exercise history, check-in feedback
Payment Information: Stripe, Mamo Pay or other processor transaction details (we do not store full card information)
Technical Data: IP address, browser type, device type, cookies, usage logs from our website and app
Marketing Preferences: your opt-in choices for email updates or offers
3. How We Use Your Data
We only collect and process personal data for legitimate business purposes, including:
To provide and personalise your coaching experience
To communicate with you about your programme and progress
To process payments and manage subscriptions
To improve our services, app functionality, and client experience
To send occasional updates, offers, and relevant content (if you opt in)
To use before/after photos or testimonials in marketing (only with your consent)
We never sell your personal data.
4. Lawful Basis for Processing
We process your data under one or more of the following lawful bases:
Consent – when you opt in to communications or share testimonial photos
Contract – to deliver the coaching service you signed up for
Legal Obligation – to comply with UAE or UK regulations
Legitimate Interest – to improve user experience or protect against fraud
5. Who We Share Your Data With
We only share your data with trusted third-party service providers that help us run our business, such as:
Stripe / Mamo Pay – to securely process your payments
Coaching software providers – to deliver your app access
Email platforms – to send updates and check-in reminders
Google Analytics or Meta Pixel – to improve our website (anonymous usage data only)
All third parties are required to keep your data secure and comply with privacy regulations.
6. Data Storage & Security
Your personal data is stored securely using encrypted systems and password-protected platforms.
We implement industry-standard security protocols to prevent unauthorised access, misuse, loss, or alteration of your data. Only authorised staff and coaches have access to client data on a need-to-know basis.
7. International Transfers
As a Dubai-based company, we may transfer data outside of your country of residence. Where data is processed in the UK, EU, or other jurisdictions, we ensure adequate safeguards are in place to protect your information in line with GDPR.
8. Data Retention
We retain your data for as long as you are an active client or Legacy Plan user. Upon cancellation, we may retain non-sensitive client history (e.g., programme records) for up to 6 years for legal or tax purposes unless you request deletion sooner (see below).
Progress photos and testimonial content are stored only with consent and can be removed at any time.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you
Request correction of any inaccurate data
Request deletion of your data (“right to be forgotten”)
Withdraw consent for marketing communications at any time
Request restriction of processing or data portability in certain circumstances
To make a request, email: [email protected]
10. Cookies & Tracking
Our website may use cookies and tracking tools (like Meta Pixel and Google Analytics) to:
Understand how visitors use the site
Improve functionality and performance
Deliver more relevant ads or retargeted content (if applicable)
You can disable cookies through your browser settings.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date at the top. Significant changes will be communicated via email where appropriate.
12. Contact Us
If you have any questions about this policy or how your data is handled, contact us at: